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At Hedonix.Shop, we understand the value of your time, which is why we ensure fast and secure deliveries, bringing your orders to you quickly and safely.

Order Processing Time

• Orders are processed within 1-2 business day after confirmation via call.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Our team works hard to dispatch your order as soon as possible!

Delivery Time & Shipping Method

• Estimated Delivery Time: 3-5 business days after dispatch.
• We use trusted courier services for safe and timely delivery.
• You will receive a tracking number once your order is shipped.
• Delays due to weather, public holidays, or courier issues may occur, but we’ll keep you updated!

Hassle-Free Returns & Refunds

We believe in customer satisfaction, which is why we offer a 14-day return policy on eligible products. If you’re not satisfied, we’ve got your back!

How to Return a Product?

1. Contact us within 14 days of receiving your order.
2. Provide your order number and the reason for return.
3. We’ll send you a return shipping label.
4. Securely pack the product and return it to us.
5. Once we receive the product, your refund will be processed within 10 business days.

Return Eligibility

• Product must be unused and in original packaging.
• All accessories & parts must be included.
• Return request must be made within 14 days of delivery.

Non-Returnable Items

• Used or damaged products
• Items missing accessories or original packaging
• Sale, clearance, or discounted items

Refund Process

• Refunds are issued to the original payment method.
• Credit/Debit Card Payments: Amount reflects in 7-10 business days.
• Local Payment Methods: Refunds will be processed to the respective account.

Need help with your return? Our team is here to assist you!

Contact Us

✉️ Email Support: Support@hedonix.shop
📲 WhatsApp / Call: +92 343 6266600
🕒 Business Hours: 24/7 – Always Available!

Hedonix.Shop – Your Trusted Shopping Destination!