Hedonix Shipping Policy
Thank you for choosing Hedonix! We are committed to providing a smooth shopping experience with fast and reliable shipping. Below is our shipping policy to help you understand how we process and deliver your orders.
Order Processing
- Orders are typically processed within 1 business day.
- Processing times may be affected by weekends and public holidays.
Shipping Method
- We offer express shipping across Saudi Arabia through trusted logistics partners.
- Once your order is shipped, you will receive a tracking number via email/SMS to monitor your delivery status.
Delivery Time
- Orders are typically delivered within 2 to 4 business days after dispatch.
- Unexpected delays due to weather conditions, public holidays, or courier issues may occasionally occur.
Shipping Charges
- A flat shipping fee of 15 SAR applies to all orders.
Order Tracking
- You will receive a tracking number via email/SMS once your order is dispatched.
- This allows you to track your package in real-time.
Shipping Address Accuracy
- Please ensure that your shipping address is complete and correct.
- Hedonix is not responsible for delays due to incorrect address details. If you need to update your address, contact us immediately.
Order Confirmation
- After placing an order, you will receive a confirmation email with your order details.
- If you do not receive it, please check your spam/junk folder or contact our support team.
Need Help?
For any inquiries regarding your shipment, feel free to contact us:
📧 Email: Support@hedonix.shop
📱 WhatsApp: Click the chat icon at the bottom right corner of our website (Available 24/7).
We appreciate your trust in Hedonix and look forward to serving you again!
