Hedonix Shipping Policy
At Hedonix, we ensure every order is handled with care, packed securely, and delivered safely to your doorstep. Each item goes through a verified dispatch process to maintain quality and reliability from start to finish.
Order Processing
All orders are processed within 1–2 business days after confirmation.
Once shipped, you’ll receive an update with tracking details through WhatsApp or email so you can follow your order every step of the way.
Delivery Time
Our standard delivery timeframe is 3–6 business days from the day your order is confirmed.
While we always aim to deliver earlier, slight delays can occur due to courier schedules or public holidays.
Shipping Details
We work with trusted delivery partners to make sure your order arrives on time and in perfect condition.
Shipping costs, if applicable, are calculated transparently at checkout before you confirm your purchase.
Tracking & Updates
Once your order leaves our warehouse, you’ll receive a tracking link to stay updated on its progress.
If you don’t receive tracking details within three days of placing your order, simply reach out to our support team.
Address Accuracy
Please double-check your shipping information at checkout.
Accurate details help ensure a smooth delivery without unnecessary delays.
Lost or Damaged Orders
If your package is delayed, lost, or arrives in damaged condition, contact us right away.
Our team will coordinate with the courier and make sure the issue is resolved quickly and professionally.
Contact Us
For any shipping-related questions or assistance:
📧 Support@hedonix.shop
📱 WhatsApp: Click the chat icon at the bottom-right corner (Available 24/7)
